YOUR ACCOUNT, YOUR CHOICE
Account &
data deletion.
Nonogram: Brushtrail · Hoo Coffee LLC / HOO Games
Updated 24 October 2026.
You can request deletion of your game account and its associated data by contacting our privacy support team. You do not need to reinstall the game or sign up for a new account.
If the button does not open your email app, write to info@hoo.coffee with the subject Nonogram: Brushtrail account deletion. Opening the email draft does not submit a request; send the message from your email app.
What to include
- Say whether you want to delete your account and all associated game data, or make a more specific privacy request.
- Include your Player ID if available. In the game, use Settings → Copy Player ID. A nickname, approximate last-played date or relevant screenshot can help us locate your account.
- If you no longer have the game or your Player ID, send the request anyway. We will explain what information we need to identify the account safely.
Never email passwords, one-time verification codes, payment-card details or the game's guest credential file. A public nickname or Player ID alone is not proof of account ownership.
What happens next
Our team reviews your request, verifies account ownership and replies with the next steps and expected completion time. No account is deleted merely by visiting this page or opening an email draft. We will confirm when a verified deletion request has been completed.
What is deleted
An account deletion request covers the server-side game account and associated profile, nickname, saved progress, scores, inventory, reward records and other player-linked gameplay data. Deletion is permanent; you will lose access to that account's progress and items. It is not the same as uninstalling the app or disabling an account.
Limited retention and local copies
If particular records must be retained for a legitimate legal, security or fraud-prevention reason, we will explain which records, why and for how long. Restricted backups are not used to reactivate deleted accounts. Support messages are used to handle and document your request.
To remove data remaining on your device, use Android's app-data controls or uninstall the game. Google controls the data it processes through its own services; you can manage your advertising ID in Android and review Google's privacy controls.
For website test-invitation or mailing-list data, email the same address and state that your request concerns the website. An account deletion request does not require a marketing subscription.